Privacy Policy

Polite ("we", "us") is a go-to-market automation platform. This policy explains what data we collect, how we use it, and the choices you have. By using Polite you agree to this policy.

Information we collect

• Account data — your name, email, and workspace information when you sign up.
• Content you provide — the goals, messages, contacts, and business context you enter into the product.
• Connected-service data — when you connect a provider (e.g. Google, HubSpot), data from that service needed to perform the actions you ask for.

Google user data

If you connect a Google account, we access only the scopes you authorize (such as Gmail and Google Sheets) to carry out tasks you request — for example, sending an email or updating a sheet on your behalf. Polite's use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. We do not sell Google user data, use it for advertising, or share it except as needed to provide the features you request.

How we use data

To operate the product, run the workflows and actions you set up, secure your account, and improve the service. We do not sell your personal data.

Storage and security

Data is stored with our infrastructure providers. Credentials and access tokens are encrypted at rest. We restrict access to your data to what is needed to operate the service.

Your choices

You can disconnect a provider at any time from your connections settings, which revokes our access. You may request deletion of your account and associated data by contacting us at justin@lakay.ai.

Changes

We may update this policy from time to time. Material changes will be reflected by the "Last updated" date above.

Contact

Questions about this policy? Email justin@lakay.ai.